Thursday, December 30, 2010

Shopping Smart? Spending Less?


Look at the BIG picture when shopping for auto parts online.

How many times have you jumped at the chance to purchase a part at some crazy low price, only to be disappointed when the merchant did not ship promptly, or did not communicate via e-mail during the order processing? You search the website trying to find contact information only to wind up at a dead end, frustrated. Where in the heck is my order? Then days or weeks later the item arrives and it is not a genuine part. It is some after market knock off of the real thing and lacks the quality of your original part, a part that most likely served you well for several years and many, many miles.

What happens next? Can you return the item? Will the merchant pay return shipping? Where is their phone number? How much time are you willing to spend playing these silly games?

This scenario can go on and on and have many variables depending on the company you chose to do business with.

There is a simple solution. Purchase from a business that is reputable, has great reviews and/or feedback, and has e-mail and phone contact information displayed on their home page. Call or e-mail them first to see if there is an actual human working and answering customer’s questions.

Point #1 in this article deals with quality of a part.

You bought a Nissan, Ford, Chevy or whatever. Purchase the parts that were designed for your vehicle by the manufacturer. In 25+ years as a Nissan parts representative and parts manager, and now also the web master for
www.NissanPartsNow.com I have seen a lot. It is sad to see a nice vehicle turned in to a less than reliable piece of transportation that is loaded down with after market “fake” parts. More than once a customer has complained about an issue with their car and after further inspection the car is full of these fake imitation parts. The quality and reliability is not the same as the original genuine part. In the long run and many times the short run, a customer will wind up unhappy with their decision to possibly save a few dollars now. The old saying “You get what you pay for” applies here. A great example is brake pads.

Aftermarket pads are predisposed to squeaking. No joke. They simply squeak and irritate you at every stop. Also the so called “lifetime warranty” is misleading. Can you really keep track of your receipt for the rest of your life so when these aftermarket “lifetime” pads do wear out you can get a replacement? Do you really expect a wearable part to last for the rest of your life? That warranty is usually for a manufacturer defect such as cracking of the pad material. What they fail to tell you is that these aftermarket, tough as diamonds brake pads will wear down your brake rotor at a phenomenal rate. Why are these pads so “hard’? It is because the harder material is less expensive to manufacture than the advanced materials used in higher priced quality brake pads that are designed to wear properly, not kill your brake rotors and most importantly, perform with the original safe stopping power the way the vehicle was designed. Do you really want to risk safety with a lesser quality part that does not stop your vehicle the way it did when it was new? There are NO FMVSS standards for aftermarket replacement pads or linings. FMVSS135 is a minimum braking performance standard set by the National Highway Traffic & Safety Admin (NHTSA).


More examples are sensitive electronic components that fail and leave you stranded on the side of the road. I can go on and on with scenarios of things I have experienced in my career.

Would you really buy your next car from Joe’s Auto Parts or Bob’s Auto Parts Emporium? They do not manufacture the vehicle. They do not produce parts designed by engineers with scientific college degrees. Their parts are simply copies of the real thing made with lower quality components and materials.


Join me for Part 2 next month. I will address key areas that will help make your buying decision a well educated one. You can follow our Blog at
www.NissanPartsNow.com



SPECIAL DEAL FOR OUR BLOG READERS
TWO WAYS TO SAVE
#1 COME IN TO THE STORE AND SAVE $20.00 OFF THE MSRP OF ANY NISSAN BRAKE PAD SET UNTIL 1/31/2011.
OR
#2 ORDER ONLINE AT THE PUBLISHED PRICE AND GET FREE SHIPPING!

Can not be combined with any other offers, specials, discounts or coupons.





Monday, December 14, 2009

Winter 2009

Cold weather, snow, ice, and more can be a recipe for disaster if you have not properly maintained your vehicle. Imagine a broken belt or overheating radiator. These will leave you stranded for quite some time as you wait on the tow truck to arrive. Being unable to run your engine for heat will make it seem like an eternity as the temperature drops rapidly and you begin to feel the chill. Always have a wool hat, blanket or sleeping bag, gloves, extra winter jacket, snacks and water in your vehicle. In the rare chance that you do breakdown and have to wait for an unusually long time, you will have some food to keep the hunger pangs away and warm clothing to make the wait more bearable.

Avoid your luck at a breakdown by doing the proper seasonal maintenance now.

Cooling system flush and inspection of hoses, radiator and other cooling system parts as well as heater function.
Belt inspection.
Tire inspection(don't forget to check the air in your spare tire).
Replace wiper blades.
Inspect all bulbs.
Fuel system cleaning and inspection.

Visit us at www.conyersnissan.com or call 770-922-7600 and arrange for your inspection today.

Thursday, September 24, 2009

Fall Is Here...

As we approach the wet seasons of the year, we need to remember to inspect our tire tread depth. Don't risk your safety and try to skimp by with minimal tread. Your life, your kids, other drivers, etc. are at risk when you drive on tires with tread wear falling below 4/32 of an inch.
Is it worth taking that risk?


Take a look at our tire videos at
http://www.conyersnissan.com/tires.htm
They are well worth a few minutes of your time.

Remember, the brakes on your car stop your wheels,
the tires stop your car!


Preventative Maintenance
Don't get stranded with a failure that can be easily avoided. Please perform the recommended preventative maintenance on your vehicle. A broken drive belt will leave you needing a tow truck charge on top of the repair cost. A simple $149 repair could wind up costing you $149, plus the tow truck charge that can easily exceed $100, not to mention the time sitting on the side of the road waiting and your time missed from work or your family activities. Plan a visit today for a free vehicle inspection. We can check over your car so you can rest easy knowing you will not be faced with a problem that could have been prevented.

Friday, July 10, 2009

Summer Maintenance

Time flies and before you realize it, summer is here and half way gone. Now is the time to remember your engine coolant, belts, radiator hoses, water bypass hoses, and heater hoses. We can perform a coolant system inspection for you. We also recommend a coolant flush service each year.

Please visit http://www.conyersnissan.com/service-videos.htm and check out our other recommended services.

Please call our service department at 770-922-7600. We are happy to answer any questions you may have. We can also set up an appointment to have your vehicle inspected.

Thursday, June 11, 2009

The best deal in town for Tires! Yes, Tires!

Most vehicle owners never think of the dealership for the best value in tires. Think again. We have shopped the competition and to our amazement we were right in the ballpark. With a little tweaking we have blown away our nearest competitor.

Call our Service Department today at 770-922-7600 and schedule your tire appointment.

Buy 4 tires and receive the following complimentary values;

Four free car washes in the next 12 months.
Free 24 month Road Hazard plan.
Free 27 Point vehicle inspection.
Free Rotate for life of your tire purchase.

What is the best value in Nissan parts?

We believe the best value in Nissan parts comes with the following;

Knowledgeable Personnel
Quick Order Processing
Quick Acquisition of Non Stock Parts
Quick Shipping
Competitive Pricing
Genuine OEM Quality Nissan Parts

We provide all these valuable points at our store. We strive for complete customer satisfaction. That may be why we consistently have repeat business from our large base of satisfied Nissan customers. Go to www.nissanpartsnow.com to see the latest and greatest deals on Nissan Parts & Accessories.

We look forward to assisting you with anything Nissan.